Key Notes: Wild Rose, Currant, Sage
Each Vancouver Candle Co. artisanal candle and diffuser is handcrafted using traditional methods and make use of the finest quality ingredients including premium soy wax, pure cotton wicks, natural essential oils and perfume grade fine fragrance.
Made in Canada
Hand poured in small studio in Vancouver, Canada.
We offer FREE Shipping with Canada Post on Canadian orders $100 and over (excluding taxes).
Under $100 orders have $12 flat shipping rate.
You should expect your package 1-7 business day. All our packages have a tracking number and will be sent to you when the order is shipped.
We work on getting all orders out as quickly as possible but please allow up to 2 days for processing. Anything ordered Friday after 4 pm or later will not be processed until the following week.
Orders to the United States have a flat shipping rate of $25.
We are not responsible for any additional fee or duties associated with delivery.
Our inventory may be subject to change, despite our best efforts to keep inventory accurate sometimes things get wacky. This rarely happens but, in the event, that it does, you will be notified shortly after placing your order and you will be refunded for the payment amount with profuse apologies.
For purchases through our website, our policy lasts 7 days from the day you received. To be eligible for a return, your item must be unused with tag attached and in the same condition that you received it. It must also be in the original packaging.
Sale items, special orders, and shipping/delivery fees are final sale and non-refundable.
If you want to return regular-priced products purchased online, then you need to follow the steps below to ensure the return process works smoothly.
1) Customer have 7 days from the date you receive the product to request authorization from us to return purchased items. Return requests will not be authorized after 7 days. To request authorization, simply call or send us an email at email@example.com describing why a return is being requested. We will provide Return Authorization information for approved returns by email. No credits will be issued for product returned to us without authorization. You will be responsible for the additional shipping charges on product exchanges.
2) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. There is often some processing time before a refund is posted.